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/How do I locate my “Subscription ID”
How do I locate my “Subscription ID”2018-07-31T11:09:51+00:00

Subscription Support

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How do I locate my “Subscription ID”

What is a “Subscription ID”?

The “Subscription ID” is a 32-digit GUID associated with a Subscriber’s Subscription or Program.  In some situations, the Support team may ask a subscriber to provide their “Subscriber ID” to narrow down potential issues with a specific subscription.

  1. Open an “In Private” Internet Explorer browser session
    • Note:  Not required, but helps ensure a clean log-in
  2. Go to https://my.visualstudio.com/subscriptions
  3. Enter the email address associated with the Visual Studio Dev Essentials program and click “Continue”
  4. Depending on the email address you may get:
    • Redirected to the “Microsoft Account” (MSA) password page
    • Redirected to your companies “Work or School” password page
  5. Enter your password, or complete sign in requirements
  6. Upon successful sign in, a list of current subscriptions will be displayed

 

Need Help?

Please use the “Contact Us” menu options below

  • Click “Account, Subscription and Billing Support”
  • From the available “Category” choose “Manage My Account”
  • From the available “Category” choose the appropriate “Country”
  • Click the desired support option

Note:  The prompts may ask you to have this Subscription ID available, but we can help you locate it. 

You will be directed to the Visual Studio Subscription support team

 

screenshot showing Subscription ID

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