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/How do I locate my “Subscription ID”
Visual Studio Subscription Support 2018-04-19T16:59:35+00:00

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How do I locate my “Subscription ID”

What is a "Subscription ID"?The "Subscription ID" is a 32-digit GUID associated with a Subscriber's Subscription or Program.  In some situations, the Support team may ask a subscriber to provide their "Subscriber ID" to narrow down potential issues with a specific subscription.
  1. Open an "In Private" Internet Explorer browser session
    • Note:  Not required, but helps ensure a clean log-in
  2. Go to https://my.visualstudio.com/subscriptions
  3. Enter the email address associated with the Visual Studio Dev Essentials program and click "Continue"
  4. Depending on the email address you may get:
    • Redirected to the "Microsoft Account" (MSA) password page
    • Redirected to your companies "Work or School" password page
  5. Enter your password, or complete sign in requirements
  6. Upon successful sign in, a list of current subscriptions will be displayed
 Need Help?Please use the "Contact Us" menu options below
  • Click "Account, Subscription and Billing Support"
  • From the available "Category" choose "Manage My Account"
  • From the available "Category" choose the appropriate "Country"
  • Click the desired support option
Note:  The prompts may ask you to have this Subscription ID available, but we can help you locate it. 

You will be directed to the Visual Studio Subscription support team

 

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